Obsessed BUT IN A GOOD WAY My thoughts — built by what I’ve seen and solved.
People Aren't the Bug. They're the Feature.
People Aren’t the Bug. They’re the Feature. A position paper on why organizations keep solving for the wrong problem. Read the paper →
Train Everyone
Train Everyone The case for raising the floor instead of just building the ceiling. Read the analysis →
Kirkpatrick Level 4 — Evidence Map
Kirkpatrick Level 4 — Evidence Map What it looks like when learning actually moves the needle — documented at all four levels. See the evidence →
DSP Training — Writing Participant-Centered Notes
DSP Training — Writing Participant-Centered Notes Built for people doing essential work with no margin for error. View the training →
I can’t stop at good enough. I keep going until I understand it — then I find it if it exists, or I build it myself if it doesn’t.