Recognition & Impact…
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Building Systems that Scale
Michelle created a well-organized and effective training function from the ground up, including implementation of a powerful LMS that dramatically improved onboarding across the organization.
From the first three months onward, 70-80% of staff logged in every month even though there were few required sessions—that sustained voluntary engagement speaks to the quality of programs Michelle created. She combined big-picture vision with operational execution, designing low- and no-code automations to streamline communication and scale with the business. She helped spearhead our AI training initiative, simplifying complex topics and making her invaluable to new hires and seasoned team members alike.
Matt Ziser, Former Manager, Kruze Consulting
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Leading AI Transformation
When our organization needed to adapt to AI, Michelle took the lead in developing our AI Fluency Program, building practical resources including prompt libraries and training materials. What I particularly value is her integrity and reliability—she sets realistic expectations and consistently delivers. She successfully built our training function from the ground up, bringing scattered resources into a unified usable repository. She’s equally comfortable designing eLearning modules, facilitating leadership development, or presenting strategy to C-suite executives. Her work always includes clear metrics and measurable outcomes.
Tatiana Marin, Information Security & Operations Director, Kruze Consulting
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Best In Class Onboarding
Michelle always impressed me with her ability to take any idea and not just execute it flawlessly, but elevate it beyond what I’d imagined. She built our company’s LMS from the ground up and designed an onboarding process that was consistent, engaging, and easy to navigate. Her warmth and support helped new hires feel welcome from day one. The feedback spoke for itself—many said it was the best onboarding experience they’d ever had. Michelle is the kind of teammate who lifts everyone around her.
Kimberly Andrews, Business & People Operations, Kruze Consulting
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Depth Across L&D Principles
I had the pleasure of working with Michelle for about 10 years as part of the Organization Effectiveness team. Michelle has a tremendous passion for learning and development, which comes through in all that she does. Over the years I watched her optimize our Customer Service training program, develop into the company’s e-learning/Storyline expert, and take on numerous challenges: LMS expert, leadership development facilitator, and team effectiveness facilitator. On any project I know Michelle will be focused on a quality outcome, will have a good process in place, and will consult with the client effectively.
Michael Occhicone, Former Manager, MedImpact Healthcare Systems